Following the first ScotFood Tweet chat on 3 June 2013, these notes serve as an aide memoire for the practical steps to get more from being involved in Twitter Chats.  It’s all about making connections amongst the participants, and having opportunities for more people to get involved in future chats.

For ScotFood Tweet Chat Hosts

Before the next ScotFood chat, ensure that the hosts:

    • have a list of 4 questions to be tweeted out at regular intervals throughout the hour
      • will you ‘crowdsource’ by asking your Twitter followers, or will you each decide upon a question?
    • create a blog post or several blog posts giving information about
      • time of the chat
      • date of the chat
      • hosts for the chat
      • questions for the chat
    • encourage others to join in
    • know about tools to participate
    • know about tools to record/blog afterwards
    • have a way of monitoring the tag
      • Set up a column on Hootsuite or TweetDeck
      • Save a search on your phone and monitor regularly
      • Rebelmouse – set up a page for your Tag

For ScotFood Tweet Chat Participants

  1. Things to do after a TweetChat
    • Follow others who have joined in
    • Write up a post for your business’s blog about what happened or what you learned
      • Does this lead to an action plan for your business?
      • Use Storify to gather Tweets
    • Add participants to a Twitter list (what’s the best tool for this?)
    • Create some Tweets to continue the conversation
    • Diarise the next TweetChat – take a note of who’s hosting and which accounts to look out for in preparation
  2. Preparation for joining in the next TweetChat
    • A day or two before, check Tweets from next hosts for details of the chat
    • Think about how you’re going to answer questions and prepare Tweets ahead of time
    • Search out photographs or blog posts to help illustrate your answers
    • Be there on the night and join in the conversation
    • Remember to include the tag in all your Tweets, otherwise your Tweets won’t be seen (it’s easy to forget in the excitement and speed of the chat!)

Searching for tools to make Twitter Lists:

http://list.ly/list/1Jr-twitter-chat-and-hashtag-tools

http://commun.it/?utm_campaign=Listly&utm_medium=list&utm_source=listly - looks good for monitoring and Twitter engagement.  Excellent for adding users of a tag to lists easily.  There is a monthly charge for use.

IFTTT = If this then that – way to search for people mentioning ScotFood and add them to a Twitter list.  Have created an IFTTT recipe: https://ifttt.com/myrecipes/personal/3778287 - not yet working?

Tips on how to use and add to lists on Hootsuite: https://hootsuite.zendesk.com/entries/22261678-Creating-and-Adding-Twitter-Lists-in-Streams

 

 

 

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A quick update on the first ScotFood Twitter chat which took place on 3 June 2013.

Overall, “could have done better” would be my personal impression.  We had a few issues with the running of the chat, purely due to the fact that Twitter failed us part way through the hour.  I was using TweetChat.com to monitor the chat and participate on behalf of @CrailFoodFest.  The first indication I had was around 9:15 when everything seemed to stop…

Sorry folks. Having a technical problem here... #ScotFood
@CrailFoodFest
Crail Food Festival

Our host @thomsok ploughed on, reporting at around 9:40 that we were back again

Hooray, I think we are back on! #Scotfood
@thomsok
Kelvin Thomson

Our host @SeafoodRestau was the only one who seemed to be able to Tweet out the second question (which was due to go at 9:20)

Q2 What type of food do you think best describes/reflects what Fife has to offer? #ScotFood
@SeafoodRestau
Tim Butler

I’d scheduled the questions to go out via Hootsuite – but when Twitter stopped working, the scheduled questions failed to go – so my questions scheduled for 9:10 and 9:20 are missing from Twitter.

A lesson in running a TweetChat? Or just bad luck?

Good News from ScotFood

Results from the first #ScotFood

 

We had a good turnout from the Scottish food and drink community, with over 100 people joining in during the hour, and the chat continuing for another hour afterwards as people struck up conversations and chatted to people they’d met within the hour.

A personal favourite came from a conversation between @Balgove and @flintriverltd about buying locally sourced lobster which started before the chat, and continued after.  The sort of advice which can flow when Twitter is used as a way of connecting people who want information with others who have it.

Chat during ScotFoodWe had a wide cross section from the Scottish Food and Drink scene joining in, with restaurants, farm shops, a food festival, producers, suppliers, food writers and food bloggers joining in.  And those that missed it were really sorry! But even an apology led to some fun chat.

Twitter   scotfoodjames  Very sorry  been out tonight ...

 

If you’d like to review the Tweets from ScotFood, I’ve pulled them together “First ScotFood Twitter Chat” on Storify for you.  If you’re a food blogger you will find a rich seam of content flowing through this which you might use to create a post.  Let me know by commenting below if you do.  If you participated, equally we’d like to know some top tips for growing and progressing from this somewhat shaky beginning.

Next month’s ScotFood chat will be hosted by @ScottishDeli, @ScarletBakery, @SarahMellersh (and you, if you’d like to join in?) – details of the forthcoming schedule “Setting up a ScotFood Twitter Chat“.  The hosts will be looking for suggestions for questions, and themes to showcase the food and drink of Perthshire, Dundee and Angus.  Help them out by following them, making suggestions and joining in next time on 1 July 2013 at 9-10 pm.  Put the date in your diary now – you could find out something new!

 

 

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The first ScotFood Twitter chat will take place on Monday 3 June 2013 at 9 – 10 pm.  To participate, follow one or more of the hosts for the Fife Focus who will Tweet out the questions:

@SusanMcNaughton

@CrailFoodFest

@CTScotFood

@SeafoodRestau

@Thomsok

Timing and questions will be:

03/06/2013 21:00 Welcome to the first #ScotFood chat – introduce yourself and what your business does, or why you’re interested in Scottish Food & Drink
03/06/2013 21:10 Q1 What seasonal Fife food are you enjoying at the moment? How do you cook/prepare? #ScotFood
03/06/2013 21:20 Q2 What type of food do you think best describes/reflects what Fife has to offer? #ScotFood
03/06/2013 21:30 Q3 What do you think of “foodstagramming” in restaurants? #ScotFood (via @MissKazzieB)
03/06/2013 21:40 Q4 Where in Fife would you visit for a food experience with a difference? #ScotFood
03/06/2013 21:50 Open discussion – any questions for other participants? Chance to promote your business or event #ScotFood
03/06/2013 22:00 Thank you for joining #Scotfood – next month, Perthshire, Dundee & Angus 1-Jul-13 at 9 – 10 pm

ScotFood Hosts

Hosts will help the chat along by:

  • Tweeting out invitations to the chat to their contacts in advance, or mentioning the chat at appropriate gatherings, within networks etc
  • Prepare questions in advance and ensure that the Tweets go out  at the correct time.
  • Favourite or RT good contributions from participants
  • Discourage “spamming” of the chat by asking those making random contributions to keep on topic, or blocking persistent offenders
  • Encourage further contributions by engaging with participants
  • Follow others who’ve participated

This is an experiment, a way to see if we can help you to make useful connections around Scotland with others who are interested in food and drink around the country, to help you discover new producers and suppliers, to help you discover restaurants using Scottish produce, and to welcome visitors to and around Scotland who may be interested in tasting the food you enjoy.

ScotFood Participants

How to join in:

Set up a search on Twitter for the tag #ScotFood so that you can see Tweets on the tag.  You might like to use a service such as Tweetchat.com,  Hootsuite.com or Tweetdeck.com to help you keep track.

  • At 9 pm, send a Tweet introducing yourself to the other participants, making sure to include #ScotFood at the end of your Tweet.
  • Answer questions using the format – A1 ….. #Scotfood
  • Join in by discussing answers with other participants
  • After the chat, follow others who’ve joined in
  • If you’ve found out something new, or have new material for a blog post or website article, let us know by continuing to use the tag #ScotFood
  • Invite others to join in, and join again next month

Let us know if you have any good ideas for questions for the next ScotFood chat – you can find the schedule and subject matter here.  We’re looking for hosts/ideas/venues to host Tweetups/ potential sponsors to help out.  Just let us know by commenting below.

Look forward to Tweeting you!

 

 

 

 

 

 

 

 

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ScotlandHour Twitter Chat May 2013

 

This week on Twitter at 9 – 10 pm (UK time), we’ll be discussing Walks, Trails and Climbs.  The six questions we’ll be posing are:

1.       Which is your favourite long distance path & have you walked it all? (9pm)

2.       Share a great easy walk for families and kids in your area (9.10pm)

3.       Recommend a walk accessible from a town/city via public transport (9.20pm)

4.       Climbing in Scotland – where to start and what do you recommend? (9.30pm)

5.       Nature & forest trails – which would you recommend and why? (9.40pm)

6. What’s your favourite city walk or walking tour? (9.50pm)

To participate:

  • Remember to start your answer A1… A2, etc so that we can group answers together to provide useful information for potential visitors
  • Use tag #ScotlandHour in your Tweet
  • Answer the six questions sharing information about your area, or another area of Scotland you know well
  • Interact with other participants by asking questions or commenting on their suggestions
  • Keep it upbeat and positive – we’re reaching out to potential visitors to Scotland
  • After the hour, check the stories we create (links will be posted by the hosts on Twitter and on the Facebook page)
  • Follow others you meet during ScotlandHour – they all share an interest in Scotland

Your hosts are: Douglas Baird @BairdTravels, Aileen Lamb @AileenLamb, Lesley Judge @LesleyJudge,  Mark Calpin @HIEHamilton, Fiona Drane @FionaDrane and Susan McNaughton, @SusanMcNaughton and there is an @ScotlandHour account to follow too.  All the hosts will be Tweeting out the questions for you to answer.

If you enjoy joining in ScotlandHour, we’d love it if you used the information you found here to write blog posts for visitors to find and help to share the varied types of holiday, short break or day trip – remember to share them with us so that we can pass the information to our visitors too!

For those who are coming along to the ScotlandHour Tweetup(details), look forward to meeting you @29Studios from 7:30 pm.  It will be fun interacting and “live tweeting” on the night.

 

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Setting up a #ScotFood Twitter Chat

Over the last couple of years, those of you who have tourism-related businesses in Scotland will have heard of the regular Twitter monthly chat #ScotlandHour, where we get together to discuss a theme related to visiting Scotland. This Twitter chat has grown and led to Christina McKelvie, MSP, bringing a motion to the Scottish Parliament to congratulate the #ScotlandHour founders for their work in using social media to connect tourism businesses and promote the idea of visiting Scotland.

It’s been amazing to see the connections which have developed through the #ScotlandHour chat, and the reach which has been achieved through worldwide visitors finding our Tweets and making enquiries of tourism businesses and people who enjoy visiting the country.

As an enthusiast for making and growing connections for business and tourism through the means of Twitter, we’re hoping we can build a similar initiative within the Scottish food community. The idea is to set up a series of chats around the tag #ScotFood to encourage those who grow, produce, prepare, use and enjoy Scottish food to meet once a month on Twitter. The aim is to get to know each other better, to open our minds to new opportunities to work together and to promote the diversity of Scotland’s natural larder. It’s all an experiment at this stage, but we’re hoping that it will become a regular event on your calendar and a way of meeting and working with a wider group of people who share an interest in Scottish food and Scottish food tourism.

Scottish food with a twist

Nichola Fletcher’s Thai-inspired Venison Salad

To make the #ScotlandHour theme work, we’ve had a dedicated team of 6 people who regularly turn up to host the chat, and we’re looking for volunteers to help host monthly Twitter chats. If you are willing to volunteer, please send a tweet to @SusanMcNaughton, or comment on this post. Ideally, we’d like to spread the hosting responsibilities geographically too, to try to have hosts in different regions encouraging their Twitter contacts to join in.

Having sought advice from Fife Food Ambassador, Christopher Trotter (@CTScotFood), we’d like to propose the following schedule (we’ve created a hybrid of regions between tourism and electoral regions, and are open to changing the names of the regions, just as long as everyone gets a turn!

Date #ScotFoodChat 
9 – 10 pm
Regional Focus Hosts Next Date #ScotFoodChat
3 June 2013 Fife @CrailFoodFest
@CTScotFood
@SeafoodRestau
@SusanMcNaughton
@Thomsok
3 March 2014
1 July 2013 Perthshire, Dundee & Angus @ScottishDeli
@ScarletBakery
@Sarahmellersh
7 April 2014
5 August 2013 Ayrshire & Arran @HowardFarmer 5 May 2014
2 September 2013 Aberdeenshire, Aberdeen City & Moray @MissKazzieB
@FoodieQuine
2 June 2014
7 October 2013 Highlands, Argyll & Isles @littlebaytrade
@hifoodanddrink
@albachick @BoathHouse
7 July 2014
4 November 2013 Edinburgh & Lothians @HulaJuiceBar
@Scott_Cordials
@The_elfherself
4 August 2014
2 December 2013 Glasgow, Central Scotland & Clyde Valley @GlasgowFoodie
@TastingScotland
1 September 2014
6 January 2014 Scottish Borders, Dumfries & Galloway 6 October 2014
3 February 2014 Orkney & Shetland 3 November 2014

 

The format of the chat will begin with (we can refine/change to see how it will work):

9:00 Participants send an introductory Tweet, introducing themselves, their business (or link to food), giving the first part of the postcode in which their business is based (eg KY10 for Crail), and using the tag #ScotFood
- participants join in by saying hello to others, retweeting introductions, mentioning that the chat is starting.
9:10 Hosts Tweet out the first question, starting with Q1 – participants answer with A1. Everyone uses #ScotFood in their Tweet.
9:20 Hosts Tweet out the second question, starting with Q2 – participants answer with A2. Everyone uses #ScotFood in their Tweet.
9:30 Hosts Tweet out the third question, starting with Q3 – participants answer with A3. Everyone uses #ScotFood in their Tweet.
9:40 Hosts Tweet out the fourth question, starting with Q4 – participants answer with A4. Everyone uses #ScotFood in their Tweet.
9:50 General discussion and anything anyone wants to contribute – this is the time to tell us about your business and any planned events, offers etc.

The questions will be styled to encourage discussion about what’s in season, what events and festivals are happening in the region that month, which restaurants you’d recommend, what ingredients you like to cook with, what you can and can’t source locally, what you’re cooking and whose work you admire… a whole host of topics, but with a common theme of using local ingredients and finding out more about the specialities of the area.

After the chat, search out those who’ve participated, and follow them on Twitter, continue the conversation, support their efforts by RTs and #FFs – and make the connection in other ways. You might like to blog about what you’ve learned if you have a blog for your business website, or get creative and tell us what you’ve done as a result of being part of the #ScotFood twitter chat.

What do hosts need to do to be involved?

As a host you can help by:

  1. Sending some Tweets out in the days leading up to the chat encouraging people you know to join in and invite others
  2. Tweet the questions out during the hour
  3. Answer questions from participants
  4. Keeping an eye out for “spam” on the tag and blocking users
  5. If you write a blog, write about the benefits of joining in the #ScotFood chat

Can you help us? Would you like to host? Answer by commenting below or Tweeting @SusanMcNaughton or @CTScotfood

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ScotlandHour TweetChat 27 March 2013

This week we’re discussing Scotland’s Playground. These questions will be released at 10 minute intervals by the ScotlandHour hosts. All you need to do is reply using the format:

A1: [answer] #ScotlandHour

Come and join the chat. 9-10 pm.

20130324-203530.jpg

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It was a delight to receive an email after ScotlandHour February 2013 asking me to share some insights about our regular monthly chat as the writer had been thinking about using “Twitter parties” for their destination.  What was even more exciting (for me at least) was that this email had come from Ontario, Canada.

While we know that ScotlandHour has started to meet its aim to engage people outwith our country, it’s great to see that we have been attracting attention from a place where many of Scotland’s tourists originate.

The email posed these questions:

  • What type of engagement do you usually see?
  • Do you offer prizing?
  • Do participants RSVP in advance?
  • What do you feel the benefits have been to having ScotlandHour

What type of engagement do you usually see?

In the early days of ScotlandHour, we asked people to share by means of re-Tweeting (RT) the times and date of the regular chat in order to make sure as many people as possible were around at the right time.  We followed this up by creating an annual calendar for 2012 and 2013 with themes for each month, and in 2013 have been experimenting with a new format of question and answer similar to the TTOT (Travel Talk on Twitter) chat run by TravelDudes.

During the hour-long chat, we see hundreds of people joining in, creating thousands of Tweets around the theme, leading to millions of impressions (number of Tweets created x number of followers for each user participating).  We also see a good amount of people talking about participating in the days and hours leading up to the chat, and also using the tag to ask questions at other times.  Our February 2013 chat results have been measured using Tweet-Tag.com.

We have wrestled with the question of measurement of our success – setting a baseline, and finding ways to have meaningful measures for the chat.  The issue is around this being a crowd-sourced chat started by individuals, rather than being one which is guided by a single business or funded governmental body.  We have been using free tools to monitor the chat, and the problem with “free” is that the cost is that they may not work consistently.  Paid for tools may be the way to go, and if this is the case, then we’ll need some sponsorship to cover the expenses of that.  We will need to look at this if we want to be able to publish reliable stats about the successes of ScotlandHour.

Do you offer prizing?

During the first few months of the ScotlandHour chats, some of the participants put up prizes to help publicise their businesses, and as an incentive to encourage more people to join in.  This was spontaneous and caused one or two problems for the hosts.  The pace of the chat is fast and furious, and it’s not easy to capture all the Tweets to select those which merit a prize.  To be honest, we found the offering of prizes unnecessary and rather a pain to manage.  Once people got used to the idea of a regular monthly chat, there wasn’t a real need to have prizes to encourage people to join in.  They join in because of the opportunity to share their knowledge about their area, and as a chance to meet others who are in the local area, or who are thinking of travelling to the area.

Do participants RSVP in advance?

For our early chats, we used Twtvite to invite participants to sign up to signify their attendance (you can see the invites we set up if you search for the tag “#ScotlandHour” on the site).  This became less necessary as time went on, and was really just an extra administrative chore which was replaced by having a regular calendar which people could refer to.

The hosts of ScotlandHour who have blogs (the ScotlandHour site run by our founder, Douglas Baird, Lesley Judge’s Smart Tourism site and this one)  use their blogs to write articles to help spread the word and provide a resource for new people to find out how to join in.  We’ve  also established a Facebook Page for ScotlandHour and have set up a Twitter account.

So, we no longer ask participants to RSVP, as we have an established calendar.  However, we do still have work to do to publicise the existence of the chat so that we get as many people as possible joining in.  The hosts Douglas Baird, Lesley Judge, Aileen Lamb, Mark Calpin, Fiona Drane and Susan McNaughton all mention the chat at tourism conferences and workshops, as well as reminding their followers on Twitter that the chat is coming up.

What do you feel the benefits have been to having ScotlandHour?

  • It brings people in Scottish tourism and tourism-related businesses (such as shops, restaurants and cafés) together once a month to share their enthusiasm.
  • People don’t need to travel to a meeting to network, they do it on Twitter.
  • There is a regular time and a theme, so people can prepare.
  • The content generated by Tweets using the tag ScotlandHour helps encourage visits to websites for the businesses.
  • People who are thinking about visiting the country can find out about who the locals in their area of interest are and they can ask questions.
  • New business relationships are being forged as people get to know one another better.
  • Having a structure for the chats leads to people thinking about the monthly subject and can help them plan blog posts, share photographs and create content.
  • The hosts are going to be recognised by the Scottish Parliament for their work in starting this initiative, which may lead to more publicity and more people joining in.
  • It’s a way for individuals to demonstrate their knowledge of an area and a subject.
  • There is vast potential in getting real people in small businesses together to tell their stories.
  • It’s not run for the benefit of any one business or organisation, but is a shared effort.
  • It’s fun!

Thanks for reading, and do let me know by commenting below if you have any good stories to add about how ScotlandHour has helped your business, or helped you connect with someone for your journey to Scotland.

 

 

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In February 2013, the hosts of the monthly Twitter Tourism chat, #ScotlandHour, made a change to the format of the chat from a free flowing chat around a single monthly theme.  The founder of the Twitter Chat, Douglas Baird (@BairdTravels), took inspiration from a very successful Travel chat which uses a more structured format of question and answer.

Since August 2011, we’ve been having a regular monthly slot where people with a love of visiting Scotland meet and share information about their favourite tips around themes of places to go, places to eat and drink and things to do in Scotland.

For the whole year of 2012, we simply suggested the theme for the month and encouraged participants to join in and share their knowledge.  For 2013, as it is the Year of Natural Scotland, we’ve combined events in the Scottish calendar (such as Burns night, St Andrews Day and Hogmanay), with themes about enjoying outdoors and the beauty of the country.

However, while the monthly chats have become a regular fixture in the calendar for our many participants, we’ve been trying to work out efficient ways of making more of the chats – using the rich stream of information which is shared each month before it disappears into the ether.

The format of question and answer gives us the opportunity to use a wonderful storytelling application called Storify to save and group Tweets under the structure of the theme.  Anyone who uses Storify can pull together stories from pieces of information they discover on the Internet – snippets from Facebook, Twitter, YouTube, Flickr, Instagram, Google and Web Addresses can be linked quickly to write a blog (which can be published on their WordPress blog using a plug-in).

Take a look at these stories which have been pulled together from the chat in February 2013 and let us know what you think about the question and answer format by commenting on this post.

9.00 Q1. (Places to Stay)- Share one favourite place in Scotland to stay and tell us why? – Read the Favourite Places in Scotland story

9.10 Q2. (Things to See and Do)- What are your favourite suggestions for things to see and do in Scotland? – Read the Things to See and Do in Scotland story

9.20 Q3. (Accommodation)–Where was the last great place you stayed and why? Hotels, self-catering, B&B, camping…? Read the Great Places to Stay in Scotland story

9.30 Q4. (Family friendly places) – Where are your kids’ favourite holiday places in Scotland and why? Read the Favourite Holiday Places for Kids story

9.40 Q5. (Hidden Gems) – Share a hidden Scottish gem with us – tell us what it means to you. Read the Hidden Gems of Scotland story

If you’ve been wondering about ways to blog more efficiently so that you can tell stories, you could create some stories of your own by weaving stories out of the content shared about your local area – do let us know if you try this by commenting on this post.

 

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